14 April 2026

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Dear Metas, If you encounter any issues while playing, please contact us using the following methods:

PC: ESC - Support & Feedback - Submit Suggestion

Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion

If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.

We've been gathering community feedback and actively addressing your concerns.

The following are the ongoing/completed fixes: April 14 1. Fixed an issue where the World Map's Deviation Tracking function was not working in "Deviation: Survive, Capture, Preserve" Scenario.

2. Fixed an issue where some systems could not be Unlocked.